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77 lines
3.4 KiB
77 lines
3.4 KiB
name: Issue Report |
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description: Report an issue |
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type: Bug |
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body: |
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- type: markdown |
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attributes: |
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value: | |
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Thanks for taking the time to fill out this form! Please make sure to fill all fields, including the Title above. |
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- type: checkboxes |
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id: before-posting |
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attributes: |
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label: "This issue respects the following points:" |
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description: All conditions are **required**. Failure to comply with any of these conditions may cause your issue to be closed without comment. |
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options: |
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- label: This is a **bug**, not a question or a configuration issue; Please visit our [forum](https://discuss.ersatztv.org) or [chat](https://ersatztv.org/contact) first to troubleshoot with volunteers before creating a report. |
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required: true |
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- label: This issue is **not** already reported on [GitHub](https://github.com/ErsatzTV/ErsatzTV/issues?q=is%3Aopen+is%3Aissue) _(I've searched it)_. |
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required: true |
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- label: I'm using an up to date version of ErsatzTV (full release or develop release); We generally do not support previous older versions. If possible, please update to the latest version before opening an issue. |
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required: true |
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- label: This report addresses only a single issue; If you encounter multiple issues, please create separate reports for each one. |
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required: true |
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- type: textarea |
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id: description |
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attributes: |
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label: Description |
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description: | |
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Description of the problem or issue here. |
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validations: |
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required: true |
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- type: textarea |
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id: repro-steps |
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attributes: |
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label: Steps to reproduce the problem. |
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description: | |
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1. Step 1 |
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2. Step 2 |
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3. Step 3 |
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If this is a playback issue, follow these steps and post the resulting zip: |
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1. Search for the required content using the search bar. |
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2. Use the overflow/three dots menu on the content and select Troubleshoot Playback. |
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3. Select the appropriate Playback Settings that trigger the undesired behavior. |
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4. Click Play to start playback. |
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5. Repeat steps 3 and 4 until the undesired behavior is reproduced. |
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6. Click Download Results to have ErsatzTV collect relevant troubleshooting logs (ffmpeg log, ffmpeg profile, hardware capabilities, media info, etc) and compress them in a zip file. |
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7. Attach the zip to this field. |
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validations: |
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required: true |
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- type: textarea |
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id: actual-behavior |
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attributes: |
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label: What is the current _bug_ behavior? |
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description: Write down the incorrect behavior that currently happens after following the reproduction steps. |
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validations: |
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required: true |
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- type: textarea |
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id: expected-behavior |
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attributes: |
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label: What is the expected _correct_ behavior? |
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description: Write down the correct expected behavior that is supposed to happen after following the reproduction steps. |
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validations: |
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required: true |
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- type: input |
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id: version |
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attributes: |
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label: Specify full version |
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description: Provide the full version of ErsatzTV, which can be found below the left menu. |
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placeholder: | |
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25.5.0-bd695412-docker-amd64 |
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validations: |
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required: true |
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- type: textarea |
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id: additional-information |
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attributes: |
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label: Additional information |
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description: Any additional information that might be useful to this issue.
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